How to Access My Products on the Support Website

Content

Environment

Procedure

  1. Login to Support account. (requires registration) 
  2. Hover over My Account and click on My Products
    If you do not have any products associated with your account, see How to Add Additional Sites on Support
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  3. View and manage all products associated with your company, including product status, entitlement information, support coverage, and lifecycle details. Use the search, filter, and sorting options to quickly locate specific products and identify items that may require attention.
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Additional Notes

For more information about Support Connect, please see the following articles:

CXOne Metadata

article:howto,pagetype:knowledgearticle

Solution Properties

Keywords
myProducts Products raexternalrequest
Solution ID
242403050063070
Last Modified Date
06/09/2026 02:52:32 PM
Attributes
Page Privacy and Permission Assignment
  • Page Privacy: Private
  • Page Level Permissions: Anonymous; Employee; Service Partner; Customer; IT; eServices
  • Article: howto
  • Pagetype: knowledgearticle
Taxonomy
  • Support Information > Support Website
Collections
  • Customer
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