Ops Center Administrator Logs collection:

Using CLI (Command Line Interface) to download Ops Center Administrator maintenance information.

1. Either open an SSH connection to the VM or open the VMware console and press Alt+F2 to reach the console.
2. Log in as a root account.
3. In the terminal, enter the command: /opt/rainier/bin/rainier-getlogs -dir [output-directory].
4. Check the location of collected log file (rainier-logs.tar.gz) in the specified output directory, and copy the file to your client computer as required.
5. Upload data to TUF upload page: https://tuf.hitachivantara.com/uploadthru/upload

 

Ops Center Administrator Installation Logs collection:

If the problem is related to upgrade please also collect and upload the files from the below directory:

/var/logs/rainier-install/

 

Ops Center Administrator Job details collection:

zip -r /tmp/payload.zip /var/log/rainier-audit-log/payloads/*