| | Ops Center Administrator Logs Collection |
| Content | Objective Follow this procedure to generate logs for Ops Center Administrator. Procedures Please follow below procedure to generate Ops Center Administrator logs. Ops Center Administrator Logs collection: Using CLI (Command Line Interface) to download Ops Center Administrator maintenance information. - Either open an SSH connection to the VM or open the VMware console and press Alt+F2 to reach the console.
- Log in as a root account.
- In the terminal, enter the command: /opt/rainier/bin/rainier-getlogs -dir [output-directory].
- Check the location of collected log file (rainier-logs.tar.gz) in the specified output directory, and copy the file to your client computer as required.
- Upload data to TUF upload page: https://tuf.hitachivantara.com/uploadthru/upload
Ops Center Administrator Installation Logs collection: If the problem is related to upgrade please also collect and upload the files from the below directory: /var/logs/rainier-install/ Additional Notes Source: Administrator_v10_1_0_User_Guide_MK-99ADM001-02, page 180 |
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