| | Network Analysis (Wireshark) Support Questions |
| Content | Expedite the troubleshooting process for the most common issues by reviewing and answering the following questions for your product. Top Troubleshooting Questions - Assumption is that we are providing assistance with a Wireshark network capture and not with an analysis. Can you confirm whether this is correct?
- When you installed Wireshark, was the LibCap library installed?
- What exactly are you trying to capture in the environment?
- Where in the environment is the Wireshark capture being taken?
- What is the max bandwidth of the segment being captured?
- Is there a specific capture filter being applied?
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| CXone Metadata | PageID: 25487 triage-questions,Triage Questions,Network Analysis |
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