Solution Properties
Solution ID:
242403050011916
Last Modified Date:
Wed Oct 30 13:55:59 EDT 2024
Taxonomy Path:
Support Information//Data Collection//Software
Author:
hvuser
HSCR Data Collection
Content

HSCR Data Collection

Hitachi Storage Capacity Reporter is a heterogeneous storage capacity reporting solution that integrates an application view of storage usage for leading business applications, such as Oracle, Microsoft� SQL Server and Microsoft Exchange, with a built-in custom reporting capability that does not require the installation of host-based software agents.

For HSCR, the data collection is similar to HBSM.

*Note: HBSM/HSCR 6.5 requires that you turn on debugging by pressing CTRL-D in the GUI, re-create the problem (or rerun the report) and then gather the following logs.

Primary logs

UNIX

  • /opt/tomcat/logs/*
  • /tmp/scon.log

Windows

  • C:\opt\tomcat\logs\*
  • C:\opt\oracle\logs\scon.log

Agent Data Collector logs

UNIX

  • /opt/aptare/mbs/logs/*
  • /opt/aptare/mbs/rawdata/*

Windows

  • [install location]\aptare\mbs\logs\*
  • [install location]\aptare\mbs\rawdata\*

Debugging (only when requested)

  • Session debug: Press CTRL-D in the GUI (to enable session debug), then re-create the problem (or rerun the report at issue), then press CTRL-D in the GUI again (to disable session debug), and then gather the above logs.
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